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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Cason

Kim Cason

March 17, 2025

5  out of  5
rating by Kim Cason
"Robyn and her staff have always given time and attention to our insurance needs. Jennifer recently assisted me with adding additional vehicle insurance. She worked diligently to secure several discounts to keep the rates as low as possible. Robyn and her staff are knowledgeable, respectful, and helpful. The customer service is amazing! They truly care about matching the best insurance option with each particular need."
We responded:
"Thank you so much for the review Kim. We appreciate your business and so glad that we were able to assist you. Have a blessed day. Robyn and Staff"
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Lorenzo Copeland

March 7, 2025

5  out of  5
rating by Lorenzo Copeland
"Excellent assistance answering relevant questions and revealing unexpected Statefarm related perks!"
We responded:
"Thank you Mr. Copeland for your review. We were happy to assist you and happy to have you as a State Farm Customer. Robyn and Staff"
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BillLynn Jacobs

March 4, 2025

5  out of  5
rating by BillLynn Jacobs
"Insurance is a necessary evil but working with the agents at Robyn Brockington Eubanks office, specifically Kathy D. Edwards, makes it enjoyable. Kathy goes out of her way to ensure that our family has the coverage we need. We moved from Georgia to Alabama in 2017 and although this office can no longer meet the needs for our home or automobiles, we continue to be loyal customers to this agency with our life insurance needs."
We responded:
"Bill and Lynn, thank you so much for your review. We are so happy to have you a part of our State Farm family. Robyn and Staff"
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Heather Mansfield

February 27, 2025

5  out of  5
rating by Heather Mansfield
"So thankful for Ms. Kathy! She always promptly takes great care of me."
We responded:
"Hello Heather. Thank you so much for your review. We are happy to assist you and have you as part of our State Farm Family. Robyn and staff"
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Melissa Seibert

February 20, 2025

5  out of  5
rating by Melissa Seibert
"Love them always super helpful"
We responded:
"Hello Melissa! Thank you for the review. We appreciate you and glad to have you a part of our State Farm family. Robyn and Staff."
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Betty Griffis

February 20, 2025

5  out of  5
rating by Betty Griffis
"Jennifer Rhoden did a superb job of helping us file our recent claim. She was very helpful and patient with us as two elderly individuals who have very limited knowledge in navigating the high tech computers and cell phones of today! Thank you so much for all your help!!"
We responded:
"Mrs. Griffis, it is a pleasure to have you a part of our State Farm Family. We really appreciate your kind words and we appreciate you and your husband. We are here for you. Robyn and Staff."
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Brandon Davis

February 12, 2025

5  out of  5
rating by Brandon Davis
"Jennifer gets it done. Great service."
We responded:
"Hello Brandon, Thank you for the review. We are happy to have you as a part of the State Farm family. Robyn and Staff"
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Shirley Hall

February 11, 2025

5  out of  5
rating by Shirley Hall
"Very knowledgeable about products. Very friendly. It was a pleasure to do business with the firm."
We responded:
"Shirley, Thank you for your 5 star review. My State Farm team and i are happy to be your good neighbor! Robyn and Staff"
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marvs1099

February 4, 2025

5  out of  5
rating by marvs1099
"A great place in a small town for all your insurance coverage needs. We have been with Robyn Brockington Eubanks State Farm for over 9 years for all of our coverage. The service they provide is over the top! Always friendly and professional - sometimes even after office hours. Recommend!!"
We responded:
"Thank you so much for giving us the opportunity to serve you and for the review. We appreciate your business. Robyn and Staff"
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Marie Elle

January 31, 2025

5  out of  5
rating by Marie Elle
"Always helpful and friendly! Great people!"
We responded:
"Marie, Thank you so much for taking the time to do this review. We appreciate you and your business. Robyn and Staff"
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matt willi

January 30, 2025

5  out of  5
rating by matt willi
"Robyn and her staff are amazing!!!!"
We responded:
"Hello Matt. We appreciate your feedback and we are so glad to have you a part of our State Farm Family. You are appreciated more than you know. Robyn and Staff."
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William Rhoden

January 29, 2025

5  out of  5
rating by William Rhoden
"State Farm is the best! Always helpful with all my insurance needs."
We responded:
"William, thank you for your review. We appreciate your business. Robyn and Staff. "
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Christy Johnson

January 28, 2025

5  out of  5
rating by Christy Johnson
"Robyn Eubanks and her team have been a Godsend to our family! We have had insurance with them for around 14 years. They are the BEST!! Hands down!"
We responded:
"Thank you so much Christy for this sweet review. We really appreciate your business and appreciate you and your family. Insureds like you are the reason we do what we do. Robyn and Staff"
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Forgetful Memory

January 27, 2025

4  out of  5
rating by Forgetful Memory
"Great customer service and very responsive."
We responded:
"Thank you so much for your review. We appreciate your business and you!! Robyn and Staff"
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Terry Roberts

December 20, 2024

5  out of  5
rating by Terry Roberts
"Everyone is very helpful and professional when we contact the office, whether in person or on the telephone."
We responded:
"Hello Terry. We appreciate your review and your business. Robyn and Staff"
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Stephen Lee

December 20, 2024

5  out of  5
rating by Stephen Lee
"Excellent customer service. Place is clean and the folks are friendly. Very helpful."
We responded:
"Stephen, thank you so much for your "5" star review! It is a pleasure to be your insurance agent. We appreciate your business. Robyn and Staff"
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Amy Jones

December 5, 2024

5  out of  5
rating by Amy Jones
"These ladies have served me for over 20yrs, they helped find me agents in the state I was moving to when I left Wayne Co. Great staff and always went above and beyond for their clients! Thank you Robyn Brockington Eubanks State Farm!! ❤️"
We responded:
"Amy, we really appreciate your review and your business. We hope you and your family have a wonderful holiday season and a Merry Christmas. Robyn and Staff."
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CJ Jones

December 4, 2024

5  out of  5
rating by CJ Jones
"My experience with Mrs. Kathy Edwards was top tier. She helped me through the process after Hurricane Helene, she stayed on the phone with me until a representative answered and explained to them my situation. She called me back the following day to verify that my problem was taken care of. She has always been my go-to person, now she is my only person. :) thank you, Mrs. Kathy you are appreciated!"
We responded:
"Hello Ms. Jones, we appreciate your review and so happy that you have been taken care of. We appreciate your business very much! Robyn and Staff."
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Dana Campbell

December 3, 2024

5  out of  5
rating by Dana Campbell
"Jennifer @ Robyn Brockington State Farm Office showed extra patience in assisting me this morning! She went well above and beyond the already excellent service they provide! I highly recommend Robyn and her staff."
We responded:
"Dana, it is always a pleasure to assist you with your insurance needs. Thank you so much for this sweet review!! We wish you and your family a wonderful holiday season. Robyn and Staff."
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Sydney Carpenter

December 2, 2024

5  out of  5
rating by Sydney Carpenter
"Very good examples of what customer service should be. Asked for an update to my policy and they went beyond that with an additional savings for not just the new addition but also reevaluated my previous with additional savings. Thank you."
We responded:
"Hello Sydney. We thank you so much for your google review. We appreciate your business and are here to serve you for all your insurance needs. We hope you have a blessed day, Robyn and Staff"
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Brandon Martin

October 31, 2024

5  out of  5
rating by Brandon Martin
"Shea done an awesome job and I am very pleased with all he is done. Thank you!!"
We responded:
"Brandon, thank you so much. We appreciate your business and hope you have a blessed day, Robyn and Staff"
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Erica Woodard Wilkins

October 29, 2024

5  out of  5
rating by Erica Woodard Wilkins
"Highly recommend Robyn Eubanks State Farm! I have been a customer for MANY years and always have great customer service!"
We responded:
"Erica, thank you so much. We appreciate your loyalty and having you as our customer. Robyn and Staff"
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Peggy

October 22, 2024

2  out of  5
rating by Peggy
"Not happy. Was not aware I didn't have replacement on all my property. No way I can replace any kind of fence around my pool demolished by Hurricane Helene with $222.00. NEVER filed a claim in years with State Farm."
We responded:
"Hello Peggy, We are sorry that you are not satisfied with the way the claim has been handled. If you will call our office, we would be happy to discuss and review your individual claim with you. Robyn and Staff."
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Shelle Wilson

October 14, 2024

4  out of  5
rating by Shelle Wilson
"Have been amazing working through all the Hurricane issues and beyond. Great communication and follow through."
We responded:
"Shelle, Thank you so much for the review. I know the last few weeks have been tough, but we are here for you. We appreciate you very much!! Robyn and Staff."
Profile photo of Cindy Zielenbach

Cindy Zielenbach

October 10, 2024

5  out of  5
rating by Cindy Zielenbach
"The staff is very kind and professional. I sat with Jennifer for quite a while as she patiently answered all of my questions. Very pleased to deal with these special ladies!"
We responded:
"Thank you so much Cindy! We appreciate you and your business. We are here for you!! Robyn and Staff!"